Rentsync - Main Database Performance Issues – Incident details

All systems operational

Main Database Performance Issues

Resolved
Major outage
Started over 1 year agoLasted about 11 hours

Affected

Rentsync Platform

Major outage from 8:15 AM to 7:00 PM

Lead Delivery

Major outage from 8:15 AM to 7:00 PM

Client Websites (Version 1.0)

Major outage from 8:15 AM to 7:00 PM

Client Websites (Version 2.0)

Major outage from 8:15 AM to 7:00 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. Thank you for your patience.

  • Monitoring
    Monitoring

    We have implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently experiencing some issues regarding the performance of our primary database instances.