Rentsync - Reporting Outage – Incident details

Reporting Outage

Resolved
Major outage
Started 17 days agoLasted 26 minutes

Affected

Rentsync Platform

Major outage from 5:11 PM to 5:34 PM, Degraded performance from 5:34 PM to 5:36 PM

Reporting

Major outage from 5:11 PM to 5:34 PM, Degraded performance from 5:34 PM to 5:36 PM

Updates
  • Resolved
    Resolved

    We've fully recovered the service, thank you for your patience & understanding.

  • Monitoring
    Monitoring

    We've recovered the service, and are conducting final confirmations to ensure the service is fully operational.

  • Identified
    Identified

    We're reverting a change we made last night, which will result in reporting being temporarily down as we restore the service.

    Lead delivery is not affected, dashboards may fail to load, but data collection is not affected.