Rentsync - Database Outage – Incident details

Database Outage

Resolved
Major outage
Started about 1 month agoLasted 23 minutes

Affected

Rentsync Platform

Major outage from 2:47 PM to 2:55 PM, Degraded performance from 2:47 PM to 2:55 PM, Operational from 2:47 PM to 2:55 PM, Major outage from 2:55 PM to 3:00 PM, Degraded performance from 2:55 PM to 3:00 PM, Operational from 2:55 PM to 3:00 PM, Degraded performance from 3:00 PM to 3:10 PM, Operational from 3:00 PM to 3:10 PM

Ad Syndication

Major outage from 2:47 PM to 3:00 PM, Operational from 3:00 PM to 3:10 PM

Reporting

Operational from 2:47 PM to 3:10 PM

Lead Delivery

Degraded performance from 2:47 PM to 3:10 PM

Incoming Integrations

Major outage from 2:47 PM to 3:00 PM, Operational from 3:00 PM to 3:10 PM

Outgoing Integrations

Major outage from 2:47 PM to 3:00 PM, Operational from 3:00 PM to 3:10 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.