Rentsync - Database Outage – Incident details

Database Outage

Resolved
Major outage
Started about 1 month agoLasted about 1 hour

Affected

Rentsync Platform

Major outage from 4:37 PM to 4:45 PM, Degraded performance from 4:37 PM to 4:45 PM, Operational from 4:37 PM to 4:45 PM, Major outage from 4:45 PM to 4:55 PM, Degraded performance from 4:45 PM to 4:55 PM, Operational from 4:45 PM to 4:55 PM, Degraded performance from 4:55 PM to 5:45 PM, Operational from 4:55 PM to 5:45 PM

Ad Syndication

Major outage from 4:37 PM to 4:55 PM, Degraded performance from 4:55 PM to 5:45 PM

Reporting

Major outage from 4:37 PM to 4:55 PM, Degraded performance from 4:55 PM to 5:45 PM

Lead Delivery

Operational from 4:37 PM to 5:45 PM

Incoming Integrations

Major outage from 4:37 PM to 4:55 PM, Degraded performance from 4:55 PM to 5:45 PM

Outgoing Integrations

Degraded performance from 4:37 PM to 5:45 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A fix has been implemented.

  • Identified
    Identified

    The Problem Has Been Identified.

  • Investigating
    Investigating
    We are currently investigating this incident.